FAQ

Frequently Asked Questions

Shipping

How long does shipping take?
Most orders ship within 1-3 business days. Standard shipping typically takes 5-7 business days. Expedited options are available at checkout.

Do you ship internationally?
Currently we ship within the United States. Stay tuned as we expand our shipping options.

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unused items in original condition. Please visit our Shipping & Returns page for full details.

How do I start a return?
Contact us at our Contact page and we'll guide you through the process.

Products

Are your products suitable for all breeds and sizes?
We carry a wide range of sizes to accommodate all breeds and sizes.   Product listings include sizing details — if you're unsure, reach out and we'll help you find the right fit.

Do you carry products for both pets and horses?
Yes! Paisley Pet Supply is your one-stop shop for dogs, cats, and horses

Orders

Can I modify or cancel my order?
Please contact us as soon as possible if you need to make changes. We'll do our best to accommodate requests before your order ships.